Ensure that you have the required pre-requisites noted below.Handles billing of forwarded calls using the Referred-By information.Import vendor gateways – Determines call direction – inbound, outbound, forwarded, Skype for Business-to-Skype for Business.Determines if the destination and callers’ number is in the same calling region to apply a local call rate.Import vendor rate cards to perform call rate and cost calculations.Ability to bill based on users Active Directory department or company field.Additionally, you can import vendor rate cards to calculate call costs, which get associated a user’s Department and Company specified in Active Directory. Skype for Business Call Reports processes data from your Skype for Business Monitoring Server database (LcsCDR database) and presents it in an easy to read and searchable format. There is a script and application version of the solution. Instead, I get call records that show A-Party called C-Party, with no indication of who initiated the call to the C-Party, and therefore should be charged to that leg of the call. Some of the SIP providers I have dealt with here in New Zealand don’t seem to cater for this situation.

This is included in the SIP header Referred-By field and included in the Skype for Business monitoring server reports.

Skype for Business passes the A-Party caller ID through to the C-Party and lists the B-Party who forwarded the call as the “referrer”. One of the difficulties in accounting for Skype for Business calls is when the call is forwarded. To solve this problem, I have written a basic call accounting solution that can calculate call costs and assign them to a person, company, or department. While there are several call accounting solutions out there for Skype for Business, they are all fairly expense and do far more than the average company would ever require.

Skype call history